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Privacy Policy

Profound Wellness LLC respects your privacy and is committed to protecting the personal information you share when visiting this website, contacting us, subscribing to our emails, downloading resources, booking services, or participating in our programs.

 

This Privacy Policy explains what information we collect, why we collect it, how it may be used, and the choices available to you.

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Information We Collect

We may collect information that you voluntarily provide, including:

  • Your name

  • Your email address

  • Your telephone number

  • Information included in contact forms, questionnaires, emails, or messages

  • Your newsletter and communication preferences

  • Information needed to register for a course, membership, event, program, or coaching service

  • Information about your goals, concerns, interests, wellness, health, or personal circumstances that you choose to provide

  • Payment and transaction information connected with a purchase

 

Please only provide information that is reasonably necessary for your inquiry.

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The general contact forms on this website are not intended for urgent, confidential, or detailed medical information. When appropriate, you may be directed to a secure client platform (such as Practice Better) to complete questionnaires or provide personal health information.

 

Information Collected Automatically

When you visit the website, certain technical information may be collected automatically. This may include:

  1. Your Internet Protocol address

  2. Your browser and device type

  3. The pages you visit

  4. The date and time of your visit

  5. The website or source that referred you to this website

  6. General information about how you interact with the website

 

This information may be collected through Wix, cookies, security tools, and any analytics services enabled on the website.

 

How We Use Your Information

We may use your personal information to:

  1. Respond to questions, inquiries, and contact requests

  2. Provide coaching services, memberships, courses, programs, events, workshops, and resources

  3. Process bookings, registrations, and payments

  4. Deliver requested downloads or free resources

  5. Send newsletters, updates, educational content, offers, and other marketing communications when you have chosen to receive them

  6. Manage client and customer relationships

  7. Improve the website and its content

  8. Maintain the security and proper operation of the website

  9. Keep appropriate business, financial, and legal records

  10. Comply with legal obligations or respond to lawful requests

 

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

 

Service Providers

This website is hosted by Wix.

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We use Practice Better for client forms, scheduling, programs, memberships, communication, and client management; Kit for email marketing and delivery of free resources; and Stripe for secure payment processing.

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These providers may process personal information only as needed to provide their services. Their handling of information is also governed by their respective privacy policies.

 

Profound Wellness does not sell or rent personal information.

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We may disclose information when required by law or when reasonably necessary to protect our rights, clients, business operations, or the safety of others.

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Payments

Payments may be processed through Practice Better, Stripe or another secure payment provider.

 

Profound Wellness does not normally receive or store your complete payment card details. Payment information is submitted directly to the payment processor and handled according to that provider’s privacy and security practices.

 

We may retain transaction information for accounting, tax, legal, and administrative purposes.

 

Email Marketing and Free Resources

When you subscribe to the newsletter, request a free resource, or choose to receive updates, we may collect your name, email address, and communication preferences.

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We use this information to send the content you requested and other relevant communications from Profound Wellness.

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You may unsubscribe at any time. Unsubscribing from marketing emails does not prevent us from sending essential messages relating to an active purchase, booking, membership, program, or client relationship.

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Cookies

Cookies are small files placed on your browser or device when you visit a website.

 

This website uses essential cookies provided by Wix for website security, fraud prevention, site stability, core functionality, and performance.

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You can control or delete cookies through your browser settings. Blocking essential cookies may affect how the website functions.

Strictly necessary cookies do not require consent, although visitors still need to be informed that they are being used.

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Data Retention and Security

We retain personal information only for as long as reasonably necessary to provide services, maintain records, meet legal or professional obligations, and resolve disputes.

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We use reasonable measures to protect personal information. However, no website, email system, or online platform can guarantee complete security.

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While we take reasonable measures to safeguard your information, no method of transmitting information over the internet or storing electronic information is completely secure.

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Your Rights

Depending on where you live, you may have the right to request access to your personal information, ask for corrections, request deletion, withdraw consent, or object to certain uses of your information.

 

These rights may be limited where information must be retained for legal, professional, accounting, or contractual reasons.

 

Children’s Privacy

This website and its services are not intended for children under the age of 13. We do not knowingly collect personal information directly from children under 13 without appropriate parental or guardian involvement.

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External Links

The website may contain links to social media platforms, podcast platforms, scheduling services, payment providers, or other websites that Profound Wellness does not own or control.

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Those websites have their own privacy policies and practices. Profound Wellness is not responsible for how an outside website collects, uses, or protects information.

 

Changes to This Policy

This policy may be updated when the website, services, or legal requirements change. The updated version will be posted on this page.

 

Contact

For privacy questions or requests, contact:

Profound Wellness LLC

Email: meg@profoundwellness.net

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Last updated: July 2026

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